Refund policy

RETURN & REFUND POLICY

Thank you for supporting OnlyCryInTheDay.

All pieces are produced in-house with care. If you are not satisfied with your purchase, please review our return policy below.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • The item must be unworn

  • Unwashed

  • In original condition

  • Free of stains, odors, or damage

Items that do not meet these conditions will not be accepted.

How to Request a Return

To start a return, please email:

onlycryintheday@gmail.com

Include:

  • Your order number

  • The item(s) you wish to return

  • Reason for return

If approved, you will receive return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once your return is received and inspected:

  • You will be notified of approval

  • Approved refunds will be issued to your original payment method

  • Please allow 5–10 business days for the refund to reflect, depending on your bank

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Contact us within 7 days of delivery

  • Include clear photos of the issue

  • We will cover replacement or refund costs

Additional Notes

OnlyCryInTheDay is not responsible for lost or stolen packages once marked as delivered by the shipping carrier.

Please review sizing carefully before placing your order. If you have questions about fit, contact us prior to purchase.